› Terms & Condition
Welcome to Adam Vacations!
These terms and conditions outline the rules and regulations for the use of ae.adamvacations.com's Website.
By accessing this website we assume you accept these terms and conditions. Do not continue to use ae.adamvacations.com if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We employ the use of cookies. By accessing ae.adamvacations.com, you agreed to use cookies in agreement with the ae.adamvacations.com's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
Unless otherwise stated, ae.adamvacations.com and/or its licensors own the intellectual property rights for all material on ae.adamvacations.com. All intellectual property rights are reserved. You may access this from ae.adamvacations.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on the date here of.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. ae.adamvacations.com does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of ae.adamvacations.com,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, ae.adamvacations.com shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
You warrant and represent that:
You hereby grant ae.adamvacations.com a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to publications or to other Website information so long as the link:
(a) is not in any way deceptive;
(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and
(c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that:
(a) the link would not make us look unfavorably to ourselves or to our accredited businesses;
(b) the organization does not have any negative records with us;
(c) the benefit to us from the visibility of the hyperlink compensates the absence of ae.adamvacations.com; and
(d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link:
(a) is not in any way deceptive;
(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
(c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to ae.adamvacations.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of ae.adamvacations.com's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
7.1.1 If purchased during the booking procedure, the Flexible Ticket allows You to change date and/or time of your flight booking under the terms set out in this section, without paying our change fee and/or the airline’s change fee. When providing our Flexible Ticket service, We only mediate the transport contract between You and the relevant airline. As the Flexible Ticket is our own service (i.e. You cannot make use of our Flexible Ticket service by contacting the airline directly) all rebooking requests making use of the Flexible Ticket service must be made via our customer service (see Section 7.1.4).
7.1.2 The Flexible Ticket allows flights to be rebooked under the following conditions:
7.1.3 The Flexible Ticket must be booked and paid for during the booking process and cannot be added afterwards.
7.1.4 If You want to rebook your ticket, You have to contact our customer service by phone during our ordinary opening hours.
7.1.5 Rebooking is only completed once We have confirmed it by e-mail. If You do not receive a confirmation, please contact our customer service.
7.1.6 The rebooking of flights using the Flexible Ticket service is subject to availability. If the desired change results in a more expensive ticket, or if the change leads to the passenger no longer being entitled to a special price (e.g. for a small child), You have to bear the additional costs yourself. We are not responsible for the effects rebooking may have on any additional services concluded directly with the airline (such as booking of additional luggage or seat reservations)..
7.1.7 If You cancel the flight, the price for the Flexible Ticket service will not be refunded.
7.1.8 If You do not turn up for a segment of the journey, the rebooking option through the Flexible Ticket service will no longer be valid.
7.2 Self-transfer Guarantee7.2.1 If our connection guarantee assistance services as outlined in this section 7.2 (hereinafter referred to as the "Self-transfer Guarantee") is included in your booking this will be clearly stated during the booking process and on your booking confirmation. If your booking also includes other flight connections, please note that the Self-transfer Guarantee only applies for the part of your booking that is marked with "self-transfer".
7.2.2 With the exception of the exclusions below, the Self-transfer Guarantee applies in the following cases (each a "Change"):
7.2.3 The Self-transfer Guarantee does not apply:
7.2.4 Inform Us without undue delay.
If You want to use the Self-transfer Guarantee You must inform Us without undue delay by telephone after You are aware of a Change. See preamble for contact details. Should You not inform Us without undue delay, You will not be entitled to use the Self-transfer Guarantee.
7.2.5 Self-transfer Guarantee Assistance – alternative flight(s) or refund.
After We have been informed about the Change, We will offer You to choose from one of the following options:
a) alternative flight(s) to your final destination at our expense (the exact flight(s) offered by us will be communicated to You);
b) a refund of the price You paid for the unused flight(s) at the time of your booking; or
c) flight(s) for returning to the airport of Your departure at our expense (the exact flight(s) offered by us will be communicated to You).
In case We cannot offer You reasonable flight(s) to your final destination we may refer You to alternative airports. In such case We will cover your costs for transportation to the alternative airport.
If there are more than 48 hours until the affected flight’s original departure time We will decide upon one option set forth in 7.2.5. in our sole discretion.
7.2.6 Your acceptance of the offered assistance
You must respond with your choice as soon as possible after receiving more information from us on your options set out in subsection 5 (a)-(c) above. If We do not receive your answer within a reasonable time (in any case not more than 24 hours) your right to use the Self-transfer Guarantee is depleted.
7.2.7 Additional Compensations
In addition to your rights detailed in this Section 7.2, the Self-transfer Guarantee entitles You to the following:
Note that You will need to cover the expenses and provide Us with receipt(s) for such expenses.
Please read Privacy Policy
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
By accessing this website we assume you accept Adam Vacations, Cancellation & Refund Policy. Do not continue to use ae.adamvacations.com if you do not agree to take all of the terms and conditions stated on this page.
We operate the Adam Vacations Platform as an intermediary platform where various
local activity providers (e.g., amusement parks, museums, tour guides, boat tours)
offer tours and Activities ("Activities") online. These Activities can include guided
tours, cooking classes, sightseeing tours by bus, boat trips, tickets for sightseeing,
and other services. We act as a commercial agent for the Suppliers, and the
descriptions, photographs, and other content for the Activities originate from the
respective Suppliers, over which we have no direct influence.
The use of the Adam Vacations Platform is for personal use only; any commercial
use, including the resale of tickets, is strictly prohibited.
You can view Activities on the Adam Vacations Platform. The contract for the provision of the Activity is concluded exclusively between you and the Supplier ("Service Agreement"). When you purchase an Activity on the Adam Vacations Platform, you are buying directly from the Supplier, not from us. We act as a commercial agent for the Suppliers, authorized to conclude transactions between Suppliers and Users and to collect payments. We do not offer any Activities ourselves and are not a contractual party to any Service Agreement. We receive a commission from the Supplier for brokering the Service Agreement.
We reserve the right to condition the use of the Adam Vacations Platform and its individual functions on certain criteria, such as user payment behavior or the presentation of specific proof (e.g., proof of identity, purchase, payment, or ownership). We also reserve the right to restrict or cancel Activities in cases of suspected fraud, violation of terms, or violation of obligations under the Service Agreement.
Adam Vacations is entitled to receive invoiced amounts on behalf of the Supplier unless otherwise stated in the Supplier's invoice. By paying Adam Vacations, you fulfill your payment obligations towards the Supplier. If payments are to be made in a foreign currency, Adam Vacations may collect payment in your local currency and convert the foreign currency claim at the current exchange rate, potentially charging a reasonable exchange fee for highly volatile currencies.
We are your contact for Service Agreements and payments as the commercial agent
of the Supplier. For refund requests outside of our cancellation policy, contact us and
we will reach out to the Supplier, who will decide whether to honour the refund. If
granted, the refund will be processed through us.
You must provide truthful payment information and update it immediately if there are
changes. The permitted payment methods for the Activity will be displayed during the
order process, and the terms of the payment service provider will apply. Additional
fees may be charged by your payment service provider, and you must confirm that
you are authorized to use the selected payment method.
In some cases, payments may be processed by a sub-agent, such as Adam
Vacations Operations Inc. for USA transactions. These payments are subject to the
same terms and conditions as direct payments to us. For payment-related questions,
contact our customer service team.
By authorizing payment, you consent to the use of your payment information for
collecting payments for the Supplier. We may condition the use of the payment
function or methods on a creditworthiness check.
You may cancel Service Agreements according to the cancellation conditions stated
in the Supplier T&Cs, the Activity description on the Adam Vacations Platform, or on
the voucher/ticket. Changes and cancellations must be made via the Adam
Vacations Platform using the form available at Contact us ⎸Adam Vacations, unless
otherwise agreed. Changes or cancellations must be made within the applicable
period and are subject to the Activity's availability. The decisive factor for a timely
cancellation is the receipt of the notification by Adam Vacations. We will issue a
confirmation of cancellation/change on behalf of the Supplier, which must be kept as
proof.
We may notify you of changes or cancellations on behalf of the Supplier via your
provided contact information.
Once booked, airline tickets are non-refundable. Changes or rebooking of vacation
packages are subject to airline fees and regulations, as well as a re-ticketing fee and
any fare differences. If you cancel without rebooking, you will receive an air credit for
future travel, redeemable within one year (60 days for Spirit Airlines). Airfare credits
are limited to the named ticketed passenger and are subject to airline restrictions.
Airlines may cancel duplicate reservations without notice. Universal Parks & Resorts
Vacations is not responsible for airline schedule changes, delays, cancellations, or
failures to perform. Guests should reconfirm flights directly with the airline, as
schedules are subject to change. Additional airline fees may apply. Seat selection is
not guaranteed and may be assigned at check-in. Guests under 18 must fly with an
adult on the same itinerary. Government-issued photo ID is required for passengers
18 and older. Provide full, legal names of all passengers, including children's ages,
at the time of booking.
Airfares may be subject to additional restrictions, availability, and changes without
notice. Taxes and fees, including various airline surcharges, are charged per ticket.
Hotel check-in times vary by location. Standard rooms include two double beds unless otherwise stated. Charges for in-room safes, rollaway beds, cribs, taxes, gratuities, resort fees, parking fees, laundry, telephone calls, meals, beverages, sightseeing, or other incidentals are the guest's responsibility. Room requests (e.g., adjacent rooms, bedding types, smoking preferences) are subject to availability at check-in. Inform us of any special needs at booking.
If you keep a rental car longer than the original reservation, you must pay additional amounts, including taxes and fees, directly to the rental agency. Additional products or services offered by the rental company must be paid for at pick-up.
Attraction tickets are non-refundable once purchased and must be paid in full at booking. Theme parks, restaurants, shows, attractions, rides, entertainment, and other services and features may change without notice and may be temporarily closed due to renovation, capacity, inclement weather, special events, or other reasons without liability to Adam Vacations.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:
(a) are subject to the preceding paragraph; and
(b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.