› Terms & Condition

1. BOOKING CONDITIONS

Welcome to Adam Vacations!

These terms and conditions outline the rules and regulations for the use of ae.adamvacations.com's Website.

By accessing this website we assume you accept these terms and conditions. Do not continue to use ae.adamvacations.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

2. Cookies

We employ the use of cookies. By accessing ae.adamvacations.com, you agreed to use cookies in agreement with the ae.adamvacations.com's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

3. License

Unless otherwise stated, ae.adamvacations.com and/or its licensors own the intellectual property rights for all material on ae.adamvacations.com. All intellectual property rights are reserved. You may access this from ae.adamvacations.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from ae.adamvacations.com
  • Sell, rent or sub-license material from ae.adamvacations.com
  • Reproduce, duplicate or copy material from ae.adamvacations.com
  • Redistribute content from ae.adamvacations.com

This Agreement shall begin on the date here of.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. ae.adamvacations.com does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of ae.adamvacations.com,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, ae.adamvacations.com shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  • You hereby grant ae.adamvacations.com a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

    4. Hyperlinking to our Content

    The following organizations may link to our Website without prior written approval:

    • Government agencies;
    • Search engines;
    • News organizations;
    • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
    • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

    These organizations may link to our home page, to publications or to other Website information so long as the link:

    (a) is not in any way deceptive;
    (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and
    (c) fits within the context of the linking party’s site.

    We may consider and approve other link requests from the following types of organizations:

    • commonly-known consumer and/or business information sources;
    • dot.com community sites;
    • associations or other groups representing charities;
    • online directory distributors;
    • internet portals;
    • accounting, law and consulting firms; and
    • educational institutions and trade associations.

    We will approve link requests from these organizations if we decide that:

    (a) the link would not make us look unfavorably to ourselves or to our accredited businesses;
    (b) the organization does not have any negative records with us;
    (c) the benefit to us from the visibility of the hyperlink compensates the absence of ae.adamvacations.com; and
    (d) the link is in the context of general resource information.

    These organizations may link to our home page so long as the link:

    (a) is not in any way deceptive;
    (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
    (c) fits within the context of the linking party’s site.

    If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to ae.adamvacations.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

    Approved organizations may hyperlink to our Website as follows:

    • By use of our corporate name; or
    • By use of the uniform resource locator being linked to; or
    • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
    • No use of ae.adamvacations.com's logo or other artwork will be allowed for linking absent a trademark license agreement.

      5. iFrames

      Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

      6. Content Liability

      We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

      7. Our own Services

      7.1 Flexible Ticket

      7.1.1 If purchased during the booking procedure, the Flexible Ticket allows You to change date and/or time of your flight booking under the terms set out in this section, without paying our change fee and/or the airline’s change fee. When providing our Flexible Ticket service, We only mediate the transport contract between You and the relevant airline. As the Flexible Ticket is our own service (i.e. You cannot make use of our Flexible Ticket service by contacting the airline directly) all rebooking requests making use of the Flexible Ticket service must be made via our customer service (see Section 7.1.4).

      7.1.2 The Flexible Ticket allows flights to be rebooked under the following conditions:

      • All rebookings must be made in accordance with Section 7.1.4 and at least 24 hours before the original time of departure.
      • Rebooking is only possible within the same airline, i.e. a flight can only be rebooked to a flight operated by the same airline as the one operating the originally booked ticket.
      • Flight segments must be used in the same order in which they were originally booked.
      • Upgrading to a different cabin, or booking class, on the same flight is not permitted.
      • Rebooking a ticket for a so called “stop-over” (i.e. staying in a connection city longer than originally booked) is not permitted.
      • A change of origin and/or destination is not possible, neither for the outbound nor the return flight.
      • The Flexible Ticket does not allow any names to be changed or corrected.
      • A journey can only be rebooked once. Once the change has been confirmed, the Flexible Ticket has been used up.
      • In case of rebooking, the journey must be completed within one year from the time of original booking. The new trip may not commence within 24 hours from the time of change request.
      • The booking is non-refundable once the Flexible Ticket service has been used.

      7.1.3 The Flexible Ticket must be booked and paid for during the booking process and cannot be added afterwards.

      7.1.4 If You want to rebook your ticket, You have to contact our customer service by phone during our ordinary opening hours.

      7.1.5 Rebooking is only completed once We have confirmed it by e-mail. If You do not receive a confirmation, please contact our customer service.

      7.1.6 The rebooking of flights using the Flexible Ticket service is subject to availability. If the desired change results in a more expensive ticket, or if the change leads to the passenger no longer being entitled to a special price (e.g. for a small child), You have to bear the additional costs yourself. We are not responsible for the effects rebooking may have on any additional services concluded directly with the airline (such as booking of additional luggage or seat reservations)..

      7.1.7 If You cancel the flight, the price for the Flexible Ticket service will not be refunded.

      7.1.8 If You do not turn up for a segment of the journey, the rebooking option through the Flexible Ticket service will no longer be valid.

      7.2 Self-transfer Guarantee

      7.2.1 If our connection guarantee assistance services as outlined in this section 7.2 (hereinafter referred to as the "Self-transfer Guarantee") is included in your booking this will be clearly stated during the booking process and on your booking confirmation. If your booking also includes other flight connections, please note that the Self-transfer Guarantee only applies for the part of your booking that is marked with "self-transfer".

      7.2.2 With the exception of the exclusions below, the Self-transfer Guarantee applies in the following cases (each a "Change"):

      • in case any of your flight(s) are rescheduled, delayed or cancelled by the respective airline causing you to miss the flight(s) to your destination;
      • if you miss a connecting flight due to baggage delays or losses outside your reasonable control; and
      • if you miss a connecting flight because of customs- or immigration processes outside your reasonable control.

      7.2.3 The Self-transfer Guarantee does not apply:

      • if the Change only affects flight(s) within the same ticket (issued as one e-ticket/PNR). The airline providing the flight(s) is responsible for any issues and for managing the Flight Changes (you may contact the applicable airline directly for assistance and/or questions);
      • if the Change is due to force majeure situations, meaning circumstances outside the airline’s reasonable control such as (without limitation) political instability, extreme weather conditions, security risks, strikes, major limitation of airport operation and/or airline bankruptcy/insolvency;
      • for any action (or lack of action) which is reasonably within your control, including for example if you miss a flight because (i) you don’t have an appropriate visa, travel documents or any other documentation required for your travel; or (ii) you breach any airline rules and restrictions; or
      • if you travel with a checked baggage despite booking a self-transfer trip marked with “no checked bag”, i.e. a self-transfer trip with a short connection time; or
      • if you have made changes to your Booking without our previous approval.

      7.2.4 Inform Us without undue delay.
      If You want to use the Self-transfer Guarantee You must inform Us without undue delay by telephone after You are aware of a Change. See preamble for contact details. Should You not inform Us without undue delay, You will not be entitled to use the Self-transfer Guarantee.

      7.2.5 Self-transfer Guarantee Assistance – alternative flight(s) or refund.
      After We have been informed about the Change, We will offer You to choose from one of the following options:
      a) alternative flight(s) to your final destination at our expense (the exact flight(s) offered by us will be communicated to You);
      b) a refund of the price You paid for the unused flight(s) at the time of your booking; or
      c) flight(s) for returning to the airport of Your departure at our expense (the exact flight(s) offered by us will be communicated to You).

      In case We cannot offer You reasonable flight(s) to your final destination we may refer You to alternative airports. In such case We will cover your costs for transportation to the alternative airport.

      If there are more than 48 hours until the affected flight’s original departure time We will decide upon one option set forth in 7.2.5. in our sole discretion.

      7.2.6 Your acceptance of the offered assistance
      You must respond with your choice as soon as possible after receiving more information from us on your options set out in subsection 5 (a)-(c) above. If We do not receive your answer within a reasonable time (in any case not more than 24 hours) your right to use the Self-transfer Guarantee is depleted.

      7.2.7 Additional Compensations
      In addition to your rights detailed in this Section 7.2, the Self-transfer Guarantee entitles You to the following:

      • Accommodation – If a Change occurs with short notice leaving You without accommodation for the night (22:00-08:00), We will cover your costs for accommodation for one or several nights. The compensation is limited to a total of 100 USD per passenger covered by the Self-transfer Guarantee. Any compensation for accommodation that You receive from the airline will be deducted from the Self-transfer Guarantee refund.
      • Meal & Beverage – If a Change leads to your flight(s) being delayed by more than 4 hours, We will cover the cost of meal and beverages up to a total of 12 USD per passenger covered by the Self-transfer Guarantee. Any compensation for meal and/or beverages that You receive from the airline will be deducted from the Self-transfer Guarantee refund.

      Note that You will need to cover the expenses and provide Us with receipt(s) for such expenses.

      8. Your Privacy

      Please read Privacy Policy

      9. Reservation of Rights

      We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

      10. Removal of links from our website

      If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

      We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

      11. Cancellation & Refund Policy

      By accessing this website we assume you accept Adam Vacations, Cancellation & Refund Policy. Do not continue to use ae.adamvacations.com if you do not agree to take all of the terms and conditions stated on this page.

      1. General Information

      We operate the Adam Vacations Platform as an intermediary platform where various local activity providers (e.g., amusement parks, museums, tour guides, boat tours) offer tours and Activities ("Activities") online. These Activities can include guided tours, cooking classes, sightseeing tours by bus, boat trips, tickets for sightseeing, and other services. We act as a commercial agent for the Suppliers, and the descriptions, photographs, and other content for the Activities originate from the respective Suppliers, over which we have no direct influence.

      The use of the Adam Vacations Platform is for personal use only; any commercial use, including the resale of tickets, is strictly prohibited.

      2. Service Agreement

      You can view Activities on the Adam Vacations Platform. The contract for the provision of the Activity is concluded exclusively between you and the Supplier ("Service Agreement"). When you purchase an Activity on the Adam Vacations Platform, you are buying directly from the Supplier, not from us. We act as a commercial agent for the Suppliers, authorized to conclude transactions between Suppliers and Users and to collect payments. We do not offer any Activities ourselves and are not a contractual party to any Service Agreement. We receive a commission from the Supplier for brokering the Service Agreement.

      3. Conditions of Use

      We reserve the right to condition the use of the Adam Vacations Platform and its individual functions on certain criteria, such as user payment behavior or the presentation of specific proof (e.g., proof of identity, purchase, payment, or ownership). We also reserve the right to restrict or cancel Activities in cases of suspected fraud, violation of terms, or violation of obligations under the Service Agreement.

      4. Payments

      Adam Vacations is entitled to receive invoiced amounts on behalf of the Supplier unless otherwise stated in the Supplier's invoice. By paying Adam Vacations, you fulfill your payment obligations towards the Supplier. If payments are to be made in a foreign currency, Adam Vacations may collect payment in your local currency and convert the foreign currency claim at the current exchange rate, potentially charging a reasonable exchange fee for highly volatile currencies.

      5. Refunds and Payment Information

      We are your contact for Service Agreements and payments as the commercial agent of the Supplier. For refund requests outside of our cancellation policy, contact us and we will reach out to the Supplier, who will decide whether to honour the refund. If granted, the refund will be processed through us.

      You must provide truthful payment information and update it immediately if there are changes. The permitted payment methods for the Activity will be displayed during the order process, and the terms of the payment service provider will apply. Additional fees may be charged by your payment service provider, and you must confirm that you are authorized to use the selected payment method.

      In some cases, payments may be processed by a sub-agent, such as Adam Vacations Operations Inc. for USA transactions. These payments are subject to the same terms and conditions as direct payments to us. For payment-related questions, contact our customer service team.

      By authorizing payment, you consent to the use of your payment information for collecting payments for the Supplier. We may condition the use of the payment function or methods on a creditworthiness check.

      6. Changes and Cancellations

      You may cancel Service Agreements according to the cancellation conditions stated in the Supplier T&Cs, the Activity description on the Adam Vacations Platform, or on the voucher/ticket. Changes and cancellations must be made via the Adam Vacations Platform using the form available at Contact us ⎸Adam Vacations, unless otherwise agreed. Changes or cancellations must be made within the applicable period and are subject to the Activity's availability. The decisive factor for a timely cancellation is the receipt of the notification by Adam Vacations. We will issue a confirmation of cancellation/change on behalf of the Supplier, which must be kept as proof.

      We may notify you of changes or cancellations on behalf of the Supplier via your provided contact information.

      Unless otherwise specified, the following cancellation conditions apply:
      • For cancellations more than 24 hours before the Activity: full refund of the Booking Price.
      • For cancellations 24 hours or less before the Activity or in case of no-show: no refund.
      7. Airline Tickets

      Once booked, airline tickets are non-refundable. Changes or rebooking of vacation packages are subject to airline fees and regulations, as well as a re-ticketing fee and any fare differences. If you cancel without rebooking, you will receive an air credit for future travel, redeemable within one year (60 days for Spirit Airlines). Airfare credits are limited to the named ticketed passenger and are subject to airline restrictions.

      Airlines may cancel duplicate reservations without notice. Universal Parks & Resorts Vacations is not responsible for airline schedule changes, delays, cancellations, or failures to perform. Guests should reconfirm flights directly with the airline, as schedules are subject to change. Additional airline fees may apply. Seat selection is not guaranteed and may be assigned at check-in. Guests under 18 must fly with an adult on the same itinerary. Government-issued photo ID is required for passengers 18 and older. Provide full, legal names of all passengers, including children's ages, at the time of booking.

      Airfares may be subject to additional restrictions, availability, and changes without notice. Taxes and fees, including various airline surcharges, are charged per ticket.

      8. Hotel Accommodations

      Hotel check-in times vary by location. Standard rooms include two double beds unless otherwise stated. Charges for in-room safes, rollaway beds, cribs, taxes, gratuities, resort fees, parking fees, laundry, telephone calls, meals, beverages, sightseeing, or other incidentals are the guest's responsibility. Room requests (e.g., adjacent rooms, bedding types, smoking preferences) are subject to availability at check-in. Inform us of any special needs at booking.

      9. Car Rental Transactions

      If you keep a rental car longer than the original reservation, you must pay additional amounts, including taxes and fees, directly to the rental agency. Additional products or services offered by the rental company must be paid for at pick-up.

      10. Attraction Tickets and Features

      Attraction tickets are non-refundable once purchased and must be paid in full at booking. Theme parks, restaurants, shows, attractions, rides, entertainment, and other services and features may change without notice and may be temporarily closed due to renovation, capacity, inclement weather, special events, or other reasons without liability to Adam Vacations.

      General Terms and Conditions for Disneyland and Universal Studios:
      • All persons, bags, parcels, clothing, and other items may be subject to screening and security checks.
      • We reserve the right to refuse any bag, parcel, or item and to handle any unattended object, bag, or luggage as we see fit.
      • Firearms, ammunition, knives, and weapons of any kind are prohibited.
      • Smoking marijuana or other illegal substances is not allowed at any time. For the comfort of all Guests, the theme parks, the Esplanade between the parks, and the Downtown Disney District are smoke-free. Smoking of tobacco, e-cigarettes, or other products that produce vapor or smoke is only permitted in designated outdoor smoking areas. Guests are not allowed to smoke in Disney Resort hotel rooms, on patios, or balconies.
      • A AED 250-AED 500 room-recovery fee will be charged for smoking in Guest rooms or on balconies or patios at Disney Resort hotels.
      • Children should be supervised. Guests under age 14 must be accompanied by a Guest age 14 or older to enter a Theme Park. To board an attraction, children under age 7 must be accompanied by a person age 14 or older.
      • All persons under age 18 must be accompanied by a parent or legal guardian between the hours of 10:00 PM and 5:00 AM at the Downtown Disney District.
      • Tickets, credentials, and other entitlements are non-transferable, non-exchangeable, non-refundable, revocable, and void if altered. The ticket must be used by the same person on all days during its period of validity and is not valid for special events that require a separate admission charge. Applicable ticket and valid identification confirmation are required for entry, re-entry, or crossover into any theme park on each day of the ticket's validity. Tickets used to redeem or access benefits or entitlements must be the same ticket used for theme park entry.
      These rules are subject to change at any time without notice.
      Prohibited Items
      • Firearms, ammunition, knives, and any kind of weapons.
      • Self-defence or restraining devices (e.g., pepper spray, mace).
      • Marijuana (including marijuana-enriched products) or any illegal substances.
      • Objects or toys that resemble firearms or weapons.
      • Fireworks or other explosive and/or flammable items, including smoke machines or fog machines.
      • Alcoholic beverages, except within the Hotels of the Disneyland Resort. Wine may be brought into the Downtown Disney District for consumption at select table-service restaurants only; corkage fees apply.
      • Glass containers (excluding small containers such as baby food jars), except in the Disney Resort hotels.
      • Horns, whistles, large megaphones, or artificial noise makers.
      • Recreational devices such as drones, remote-control toys, skateboards, scooters, inline skates, bicycles, or shoes with built-in wheels.
      • Strollers larger than 31" (79 cm) in width and 52" (132 cm) in length.
      • Wagons, including stroller wagons.
      • Any trailer-like object that is pushed, pulled, or towed by an Electric Conveyance Vehicle, wheelchair, stroller, or person.
      • Wheeled mobility devices with fewer than 3 wheels or devices that cannot maintain stability and balance when stopped, unpowered, and/or unoccupied. Training wheels and/or modifications are not permitted. Devices must be manually or electrically powered and operated at a walking pace. Devices should be single-rider and not exceed 36" (92 cm) in width and 52" (132 cm) in length.
      • Suitcases, bags, coolers, or backpacks larger than 24" long x 15" wide x 18" high (61 cm x 38 cm x 46 cm) are not allowed in any theme park.
      • Loose or dry ice is not permitted in these containers. Reusable ice packs are recommended.
      • Folding chairs are not allowed in any theme park or the Downtown Disney District.
      • Selfie sticks, hand-held extension poles for cameras or mobile devices, flags, and banners are not allowed in any theme park.
      • Tripods or monopod stands that cannot fit inside a standard backpack or that extend over 6' (182 cm) are not allowed in any theme park.
      We reserve the right to prohibit the use or storage of any other item not listed above that we determine may be harmful or disruptive, in our sole and absolute discretion.
      Prohibited Activities for Disneyland and Universal Studios
      • Selling or displaying goods or services without prior written approval.
      • Distributing printed or recorded materials without prior written approval.
      • Interacting with other Guests or disrupting operations while posing as or portraying any character in costume.
      • Performing unsafe acts or any actions that may impede the operation of Disneyland Resort or any part of it.
      • Accessing or entering backstage areas or areas designated for Cast Members without authorization.
      • Conducting unauthorized events, speeches, or using any flag, banner, sign, or other material for commercial purposes or demonstrations.
      • Engaging in photography, videotaping, recording, or any other activity for unapproved commercial purposes.
      • Soliciting of any kind, whether commercial, religious, educational, or otherwise, or conducting unauthorized commercial activities, including asking for money or other contributions or donations.
      • Obstructing sidewalks, entrances, driveways, patios, vestibules, stairways, corridors, halls, or landings.
      • Hanging clothing, towels, bedding, or similar items over or on balconies at a Disney Resort hotel or from fire suppression sprinklers.
      We reserve the right to prohibit any other activity that we determine may be harmful or disruptive, in our sole and absolute discretion.
      Guest Courtesy and Attire Policies for Disneyland and Universal Studios
      • Proper attire, including shoes and shirts, must be worn at all times. Clothing that drags on the ground is prohibited in theme parks. Clothing with multiple layers is subject to search. We reserve the right to deny admission to or remove any person wearing attire that we consider inappropriate or attire that could detract from the experience of other Guests. Visible tattoos that could be considered inappropriate, such as those containing objectionable language or designs, are not permitted. Specific costume guidelines apply to special events like Halloween parties; please refer to the additional policies for those events.
      • Costumes may not be worn in our theme parks by Guests ages 14 or older.
      • Masks may not be worn by any Guests ages 14 or older (unless required for medical purposes). When worn by younger Guests, masks must not cover the entire face and must provide unobstructed peripheral vision with openings that allow the eyes to be fully seen.
      • Please show common courtesy to fellow Guests and our Cast Members by not using profanity or engaging in unsafe, illegal, disruptive, or offensive behaviour. Do not jump lines or save places in lines for others. For your safety and the safety of others, please refrain from running.
      • Access to attractions depends on the safety rules for each attraction.
      • Guests using the pools, spas, fitness centres, or other Disney Resort hotel facilities must adhere to the rules posted at those facilities.
      • Quiet hours at the Hotels of the Disneyland Resort are from 11:00 PM to 7:00 AM.
      • Guests must vacate their Disney Resort hotel rooms at the end of their stay, according to the date and time specified in their reservation confirmation.
      • These policies are subject to change at any time without notice.
      Animal Policies
      • Feeding, petting, touching, harassing, or harming any wildlife, including birds, is prohibited.
      • A service animal is defined as a dog or miniature horse that is trained to perform tasks or work for an individual with a disability. Emotional support, comfort, or companion animals are not considered service animals.
      • Pets or other animals, except for service animals (i.e., dogs and miniature horses as defined above), are prohibited.
      • Service animals must remain on a leash or harness and under the control of the owner at all times. Due to the nature of some attractions, service animals may not be permitted to ride.
      • Service animals are not allowed in the water, including water features and fountains.

      12. Disclaimer

      To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

      • limit or exclude our or your liability for death or personal injury;
      • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
      • limit any of our or your liabilities in any way that is not permitted under applicable law; or
      • exclude any of our or your liabilities that may not be excluded under applicable law.
      • The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:
        (a) are subject to the preceding paragraph; and
        (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.


        As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.